Get Pharmacy Help with Common Questions

Pharmacy

Can I transfer my prescription to Reach Pharmacy?

Yes, we accept prescription transfers. Simply provide us with the necessary details, and we will handle the transfer process for you.

Can I speak to a pharmacist for medication advice?

Absolutely! Our experienced pharmacists are available to answer your questions and provide personalized medication advice. You can reach out to us through our customer support channels.

Do you offer medication packaging for easy dosage management?

Yes, we provide medication packaging services, such as blister packs or dose administration aids, to help you manage your medication schedule effectively.

Online Ordering

How can I place an order for my prescription medication online?

To order your prescription medication online, simply log in to your account, select the items you need, and proceed to checkout. Our online ordering system is user-friendly and secure.

How long does it take to process an online prescription order?

We strive to process online prescription orders promptly. Typically, orders are processed within 2 working days. You will receive updates on the status of your order via email or SMS.

What payment methods are accepted for online orders?

We accept various payment methods for online orders, including credit/debit cards, online banking, and mobile payment apps. Choose the option that is most convenient for you.

Other

Can I track the delivery status of my prescription?

Yes, you can track the delivery status of your prescription order. Once your order is dispatched, we will provide you with a tracking number or a link to track the progress of your delivery.

What should I do if I experience any issues with my medication?

If you encounter any issues with your medication, such as adverse reactions or concerns about its effectiveness, please contact us immediately. Our pharmacists will assist you and provide appropriate guidance.

Are generic medications available at Reach Pharmacy?

Yes, we offer a range of generic medications, which are equally safe and effective as their brand-name counterparts. Our pharmacists can provide you with more information about generic options.